Cancellation & Refund Policy

Return & Refund

If you receive a damaged product or a product is missing during shipping, we will replace it immediately — only if you email us an unboxing video within 24 hours of receiving the parcel.

• Video must be unedited and uncut.
• No returns or exchanges accepted after 24 hours.
• Customer responsible for cost of return shipping.
• We do not offer refunds, only replacements for damaged products.

Cancellation

Cancellations are accepted only before the product is shipped. Please ensure you have a valid reason for canceling your order.